What Personal Information Do We Collect?
The types of Personal Information that we may collect about you includes:
- Contact and residency information, such as your name, home address, telephone number, personal e-mail address;
- Government ID information, such as passport information and driver’s license information;
- Financial information, such as billing, and account information, banking information, credit card information, credit record information, financial records, and tax information;
- Information about your legal issue and other information incidental to providing legal advice and services (including without limitation Personal Information about witnesses, family members, beneficiaries, directors, officers, employees, adverse parties, parties-in-interest, investigators, decision-makers, experts, other professional advisors and our clients’ business partners, investors, shareholders, competitors and customers whom are individuals);
- Information we are lawfully permitted to collect;
Consent to Our Collection of Personal Information
In most cases, we obtain your consent to collect, use and disclose your Personal Information. By engaging us to represent you, you consent to our collection, use, and disclosure of your Personal Information as necessary to provide legal services to you and to comply with our professional obligations.
Generally, we collect your Personal Information directly from you at the start of or during the course of your retainer with our firm. Sometimes we may obtain information about you from other sources such as a government registry or other professionals who serve you.
If you voluntarily send us Personal Information, we will consider that to be your consent to us collecting, using, and disclosing that Personal Information for the purposes of providing legal services to you. We will obtain your consent before using or disclosing your Personal Information beyond the scope of the consent you originally provided.
Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.
Why do We Collect Your Personal Information?
In general, we collect, use and disclose Personal Information about our clients and service providers in order to provide our clients with professional legal services, and about applicants for positions with Segev LLP for the purpose of evaluating the application and deciding whether to establish (and subsequently to manage or terminate) an employment, contractual or partnership relationship. More specifically, we collect, use and disclose your Personal Information for the following purposes:
- to create and manage client relationships, provide legal advice and services, and fulfill legal duties;
- to determine whether we can act for a potential client and avoid conflicts of interest;
- to share Personal Information to and from third parties for the purpose of providing legal services. Such third parties may include opposing parties; parties in interest; opposing, foreign and other counsel and advisors; witnesses; decision-makers; and experts;
- to communicate with you regarding our legal services or any other services you request and to respond to your communications;
- to consider whether we should establish a commercial relationship with clients, suppliers and other third parties, including to evaluate credit standing and to match credit bureau or credit reporting agency information;
- to establish and maintain commercial relationships with clients, suppliers and other third parties, including to issue invoices, administer accounts, collect and process payments, and to fulfill contractual obligations;
- to evaluate applications for employment or contractual positions at Segev LLP;
- to perform due diligence searches;
- to establish, manage and terminate employment, contractual, and partnership relationships;
- for the purposes of our precedent and contract management system;
- to develop and enhance Segev LLP services;
- to understand and respond to client needs;
- for the purposes of the operation of Segev LLP;
- to detect and protect against errors, negligence, breach of contract, fraud, theft, and other illegal activity;
- for the purposes of contractual obligations;
- as permitted by, and to comply with, any legal, professional, or regulatory requirements or provisions;
- to invite you to events and functions we or third parties may host;
- to distribute our newsletters and other informational e-mail communications, conference information and other material on our mail and e-mail lists, including via third party mailing houses and e-mail service providers; and
- for any other purpose to which you consent.
Withdrawal of Consent
You may withdraw your consent to our collection, use, and disclosure of your Personal Information at any time, subject to legal and/or contractual restrictions and upon reasonable notice. Your withdrawal of consent to our collection, use and disclosure of your Personal Information may impact our ability to represent you and provide you with legal advice.
You can ask us not to send you e-mail communications by following the opt-out instructions in each communication or you may let us know by contacting us at [email protected]
Disclosure of Personal Information
Generally, we do not disclose your Personal Information to third parties without your consent unless permitted or required by applicable laws or court orders. However, in order to provide you with services, we may need to disclose your Personal Information to our employees, contractors, consultants and other parties who require such information to assist us with managing our relationship with you, including: third parties that provide services to us or on our behalf; third parties that assist Segev LLP in the provision of services to you (such as couriers); and third parties whose services we use to conduct our business.
Additional, in order to provide you with services, we may need to disclose your Personal Information third party technology companies for the purposes of processing and storing your Personal Information. Some of these technology companies are located in foreign jurisdictions – this may affect your legal rights with respect to such Personal Information.
Provision of our services to the Company necessitates using: CosmoLex, a cloud-based law practice management software; DocuSign, a cloud-based e-signature platform; Slack, an instant messaging and collaborating application; and Microsoft Outlook, a personal information manager primarily used for e-mail. We consider these services, platforms, and applications to be integral to our delivery of services to you (collectively the “Integral Services”). From time to time, we may deem other services, platforms, or applications to be Integral Services and will provide notice of them to you.
In addition to the Integral Services, to offer convenient and more efficient service delivery to the you, we use web-based cloud computing services, tools and applications, such as Google Products (Drive, Hangout, Photos), Dropbox, Evernote, Asana, and Skype (collectively, “Convenient Services”). Before using these Convenient Services with your Personal Information, we will request your consent. You can decide whether we may disclose your personal information to these Convenient Services by indicating your decision in its reply to our request. We recommend consenting, as it may increase the efficiency of our services to you. However, we understand if you decide otherwise and will respect your privacy choices. If you send us an invitation, link, or request to any Internet based service, platform, or application, we will consider that to be your consent to us disclosing its personal information to the operators of that service, platform, or application.
Due to the cross-border nature of the Internet, personal information and other data disclosed to the Integral Services, Convenient Services, or any other Internet based services, may become subject to the laws and court orders of other jurisdictions (such as the United States). While we rigorously evaluate the privacy policies and data protection standards used by all Integral Services and Convenient Services we engage, you acknowledge and agree that there are inherent risks in the transmission of data while using such services or any other Internet based services, such as data leaks, hacking, misappropriation, data loss, identity theft, and disclosures to foreign governments and agencies.
We may also contract with a third party to provide us with certain services such as archival file storage or insurance. In such cases, we will use contractual or other means to ensure the third party service provider is bound by obligations regarding privacy which are consistent with this policy.
If we engage an expert witnesses or other law firms on your behalf, we may disclose your Personal Information to them.
Segev LLP also reserves the right to transfer Personal Information in the event that we merge with or are acquired by a third party. If a lawyer leaves Segev LLP and joins a new firm, they may disclose your Personal Information to that new firm. We also may disclose your Personal Information for any other purpose permitted by law or to which you consent.
Accuracy of Your Information
It is important that the information that we have on file be accurate and up-to-date. If, during the course of the retainer, any of your information changes, please inform us so that we can make any necessary changes. Although we are under no obligation to do so, we may also ask you from time to time whether your Personal Information is up-to-date.
Safeguards and Risks
Segev LLP uses various safeguards to ensure that your Personal Information is protected against loss, theft, misuse, unauthorized access, disclosure, copying or alteration. These include: security of our physical premises; our professional obligations; and security software, anti-virus software, and firewalls to prevent unauthorized computer access.
While we endeavour to keep your Personal Information safe, our collection, use, and disclosure of your Personal Information is not without risks. For example, our security safeguards may be compromised by viruses, hacking attempts, or physical break-ins. Consequently, we cannot guarantee the security of your Personal Information. If your Personal Information was wrongfully accessed, there is a risk that you may suffer a harm, such as identity theft, financial loss, prejudice to your legal position, or personal embarrassment.
Please be careful whenever sending personal information to us via email. Email is generally not a secure means of transferring information. We therefore cannot guarantee that this information will not be lost or used in a fraudulent manner and we encourage the use of email encryption to communicate with us.
Access to Your Personal Information
You have a right to challenge the accuracy and completeness of your Personal Information and to have it amended, as appropriate. You also have a right to request access to your Personal Information and receive an accounting of how that information has been used and disclosed, subject to certain exceptions prescribed by law. For example, if the requested information would reveal Personal Information about another individual, your request for access may be limited or denied. If your request for access is denied, Segev LLP will notify you in writing of the reason for the denial.
To request access or to amend your Personal Information, please contact the lawyer or agent with whom you normally correspond or write to our Privacy Contact at the address below.
Like most other websites, we may monitor traffic patterns, website usage, and related website information to optimize your visit to our website.
In addition to any information that you choose to submit to us, we or selected third parties may use a variety of technologies that store or access information already stored on your personal computer, laptop, tablet or mobile phone (each a device) whenever you visit or interact with our website.
A few of the methods that may be used to store or access information already stored on your device include the following (and in future other technology and methods may be developed):
- Cookies – a cookie is a file placed on a device when a user visits a website. Cookies can be temporary (e.g. session) or permanent (e.g. persistent).
- Flash cookies—a Flash cookie (or locally shared object) is a data file placed on your device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your This can operate across all your browsers.
- HTML5—HTML5 cookies can be programmed through HTML5 local storage and do not require a plug-in.
- ETag or entity tag—an opaque identifier assigned by a web server to a specific version of a resource found at a URL that acts as a form of device identifier
When you visit the Segev LLP website, we may use any of the above technologies to collect information such as the type of Internet browser and operating system you use, the domain name of the website from which you came, your preferences, date and duration of the visit, number of visits, average time spent on our website, pages viewed and number of cookies accumulated. Unless a visitor specifically informs us (e.g. by registering for an event or sending us correspondence from the website), we will not know who visitors are. Visitors can reset their browsers either to notify them when they have received a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our website.
Please be aware that if you disable or remove these technologies some parts of our website will not work and that when you revisit our website your ability to limit cookies is subject to your browser settings and limitations.
Our website server automatically collects IP addresses. We may view the IP log from time to time, for example, to maintain the security of our website. We do not link the IP addresses to other personally identifiable information unless necessary for the purposes of a criminal or civil investigation.
In order to provide our website visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, subscribing to a newsletter or a mail or e-mail list, participating in a seminar or other event, and participating in contests and surveys.
From time to time, we may send marketing or promotional e-mail communications to concerning information about Segev LLP’s services and other third parties with whom we have a relationship and with information that may be useful to you. In doing so, we may collect related information such as the time and date you first opened our email communications, how many times our email communications are opened, the number of click-throughs per article, and total click-through in connection with our email communications. We may also compile generally the related statistics. We may store and use any such information for the purposes of managing and improving our email communications with you. If you decide you no longer wish to receive these communications, you can use the unsubscribe link included in such communications.
From time to time we may link to other websites. These links are provided as a convenience only. Please be advised that the privacy policies and practices of third party websites very likely differ from those of Segev LLP, and we have no responsibility for such third party websites. You should take the time to read the privacy policies of such third party websites before using them.
Third Party Collection
6th Floor, 905 West Pender Street, Vancouver
British Columbia, Canada V6C 1L6
If any complaint or inquiry is not handled to your satisfaction, you may contact:
Privacy Commissioner of Canada
112 Kent Street
Toll free: 1.800.282.1376.
Commission d’accès à l’information du Québec
480 St. Laurent
Toll Free: 1.888.528.7741